Summary
- Multigioco SRL’s gambling license was revoked by Italy’s ADM on August 20, 2025, for unpaid taxes, fees, and failure to meet contractual obligations.
- The operator faced player complaints and didn’t provide required financial guarantees, leading to a quiet shutdown to avoid stress for you.
- Italy’s strict market means Multigioco’s return is unlikely, but you can appeal issues within 60 days and should seek regulated platforms for safer betting.
If you’ve been betting with Multigioco SRL in Italy, you need to know that their license has been revoked by the Agenzia delle Dogane e dei Monopoli (ADM).
This major shake-up could affect your gaming experience, so here’s the breakdown.
Why Multigioco’s License Was Revoked
Breaches and Financial Failures
On August 1, 2025, the ADM issued a notice ordering Multigioco SRL to shut down operations by August 20 due to repeated breaches of their contract. The regulator pointed to unpaid taxes, concession fees, and other costs, including issues like failing to reimburse the Sport Rescue Fund and unpaid bingo controller fees. These failures eroded trust, leading to the license loss.
Player Complaints and Oversight Issues
The ADM also highlighted numerous player complaints about unpaid account balances, showing Multigioco wasn’t meeting its obligations to you and other bettors. The company failed to provide required financial guarantees and didn’t complete a planned transfer of its license to another operator, despite extensions and warnings.
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What Happened and What’s Next
A Quiet Shutdown
The ADM kept the revocation under wraps until after the August 20 deadline, allowing Multigioco to wind down operations without causing a panic. This approach likely spared you and other players unnecessary stress while ensuring an orderly closure. However, re-entering Italy’s competitive gambling market will be tough for Multigioco, given the strict regulations.
Legal and Financial Fallout
Multigioco now faces potential criminal, civil, tax, and administrative actions to protect public funds and your rights as a player. You have 60 days from the ADM’s announcement to appeal to the regional administrative court if you’re affected. Meanwhile, the company is slowly paying out account balances, but the process is delayed, and regulators can’t fully verify these payments.
Impact on You and the Market
Protecting Your Betting Experience
As a player, this news underscores the importance of choosing licensed, reliable operators. The ADM’s actions show their commitment to keeping Italy’s gambling scene fair and transparent, so you can bet with confidence. However, you should check if your funds with Multigioco are secure and consider switching to other regulated platforms.
A Shifting Italian Market
Multigioco’s exit, after being sold by Elys BMG Group in 2024, highlights the challenges smaller operators face under Italy’s tight regulations. With the market evolving—46 new licenses were issued in 2023—this could mean more choices for you, but also a reminder to stick with operators that meet ADM’s high standards.
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