Summary
- Great Britain’s Gambling Commission fined ProgressPlay £1 million for failing to meet anti-money laundering and social responsibility standards from 2021 to 2024.
- The company didn’t properly assess risks, monitor transactions, or protect players from gambling harm, leading to a formal warning and a required audit.
- ProgressPlay has invested £1.5 million in new technology and teams to improve player safety, aiming to rebuild trust for users like you.
If you’re playing on online casino sites, you expect them to keep your money safe and protect you from harm.
Great Britain’s Gambling Commission just fined ProgressPlay £1 million for failing to meet anti-money laundering (AML) and social responsibility standards, so here’s what you need to know.
Serious Compliance Slip-Ups
Anti-Money Laundering Shortfalls
ProgressPlay, which runs 134 gambling websites like Acedbet.com and Playmagical.com, didn’t properly assess risks for money laundering and terrorist financing between August 2021 and August 2024.
They failed to put strong controls in place and didn’t thoroughly check customer transactions to confirm the source of funds. This means they weren’t doing enough to ensure your money was handled safely.
Social Responsibility Gaps
The company also fell short on protecting you from gambling harm. Their systems didn’t properly monitor your activity when you opened an account, making it hard to spot potential issues early or step in with help.
Their customer interaction policies didn’t meet the required standards, putting you at risk of unchecked gambling problems.
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Consequences and Next Steps
A Hefty Fine and a Warning
The Gambling Commission issued ProgressPlay a £1 million fine and a formal warning. They’ve also ordered a third-party audit to make sure ProgressPlay fixes their AML and social responsibility practices. This isn’t their first offense—back in 2022, they paid £175,718 for similar failures, so regulators are keeping a close eye on them to protect players like you.
ProgressPlay’s Response
ProgressPlay accepts the fine and says the issues stem from past operations. They’ve invested £1.5 million in new technology to improve player protection and AML processes. With a dedicated team now in place, they’re working to ensure you have a safer, better experience on their sites.
What This Means for You
A Safer Gambling Environment
This fine sends a clear message: gambling sites must prioritize your safety. ProgressPlay’s changes could mean better monitoring and support to prevent gambling harm, giving you more confidence when you play. If they don’t follow through, regulators promise even tougher action, so your trust is backed by accountability.
Stay Informed as a Player
As a player, you should know that regulators are cracking down to keep online gambling fair and secure. Check that the sites you use are licensed and have strong responsible gambling tools. ProgressPlay’s case is a reminder to stay cautious and choose platforms that put your safety first.
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